If you are trying to upload new Certifications, see our Knowledge Base Article: How do I upload my ICS and other certificates? for help.
Suddenly finding yourself in need of your certifications for something else?
Just want to find what courses you have taken online?
For ICS Certificates, getting them from FEMA is the most direct way.
Please follow the instructions on their website: https://www.fema.gov/faq/obtaining-my-independent-study-certificate to get copies.
To find a certificate in Roll Call, it will depend on WHEN you uploaded them.
Originally, pre-2020, certifications were uploaded to Cornerstone (our Learning Center); if you uploaded them there, you will have access to download them.
However, we transitioned to uploading certificates straight into Roll Call in early 2020. If you uploaded them there, you will only be able to see a list of what you have uploaded but will NOT be able to download them. Please go to the above FEMA link to obtain them.
To find an online class you have taken or a certificate you have uploaded, make sure you are signed into Roll Call first!
Heads up: Some of the links below currently take 20-30 seconds to complete, please be patient!
There are two ways to reach your certificates in Roll Call:
METHOD #1:
1. Click the Training drop-down from the top Navigation bar
2. Click Find an online course
This will take you to Cornerstone (our learning/training area)
3. Hover over Menu in the upper left corner
4. Click My Transcript from the pop-up menu
Skip down to step 5.
METHOD #2:
A. Click the Service Record drop-down from the top Navigation bar
B. Click My Training
C. Click the "Online Training Transcripts here" link within the second paragraph
Either Method will get you to the Transcripts page in Cornerstone (our learning/training area).
THEN:
5. Click the drop-down arrow next to Active under the "Filter by Training Status" headline
6. Click Completed to see what online courses you have taken or certificates you have uploaded
This will display your Completed course transcript.
TO DOWNLOAD A CERTIFICATE:
7. Click the View Training Details button on the certificate you are looking to download
The Transcript page for that class will open.
8. Click the name of the certificate you uploaded under the "Attachments" sub-heading
Depending on your browser, this will either automatically download the file or ask you if you want to download the file.